We do our very best to deliver your package to you within the expected timeframe. If you ever find that your package seems delivered, but it's not in your hands, don't worry! Send a chat message to Sparqle Support by clicking on the right bottom icon, and we'll sort it out for you.

Once we have your message our team will look into things, connect with the rider, and keep you posted on what's happening. As soon as we traced your package, you'll be the first to know!

Feel free to also get in touch with the store where you made the order as they might have the most information — they're here to help too!